Monday, February 26, 2007

WTF?? Budget Rent-A-Car Shenanigans!

You may remember my post "AVIS Messes With Family Catch-Up". This was a ranting piece (most of my posts are rants - I can't help it) on the difficulties I encountered while trying to book a few days car rental. It is really not that difficult for most people. I know this to be true because people give me strange looks when I explain the ridiculous situations I have been faced with. I shall prevail. I know this because I watched Rocky about 10 times.
Okay, so if you have the background on the AVIS story, I vowed never to use them again even though they had given me pretty good service in the past. So I decide to try their competitors, Budget Rent-A-Car. Yippee! I thought. This will be easy. I went to Budget's website and that's where the fun started. Is it just me? Or does the website not work in either Internet Explorer, Firefox OR Opera? I mean, they are the main ones, aren't they? It doesn't say in fine print at the bottom "this site will only work with Obscura Minimus v2.7"....or does it?
I wouldn't know because I can't get in to the fricken' website!!! I'm still on the first page, pulling my hair out and saying:
WHY-WON'T-YOU-JUST-GET-THE-FRICKEN'-RATES-ALREADY!!!!!

But no. Sadly it will not yield to my dulcet tones. I have to try other methods. So I did. Somehow I guessed the URL of the contact page and managed to slip in the back way. Then I wrote a detailed comment pointing out the fact that their website does not work. At all. On the three main internet browsers. (Unless you have Safari, yes I know but I can't afford a Mac at this time so jolly well done for those who have one...)
So, I submit my comment. No response for days. So I write an email detailing the same points and send it. No response again. Is it still there? Did Budget close down when I wasn't looking? I suppose at this stage you are saying "listen Nerd Girl, just get off the dang computer and use the phone...you know, the little white thing with the handle and the twirly cord..."
Yes, I know. But...you can't get the internet specials unless you use the internet. If you call them you don't get $5 off per day or whatever the deal is supposed to be. Again, I wouldn't know.....because THEY WON'T LET ME IN!!!

I will call them, however. This can't go on forever. Perhaps there is some funny setting that I haven't tweaked on my internet browser. It keeps on telling me JAVASCRIPT (Void). I am pretty sure this means one of two things. Either I am a luddite or their website has got mistakes in it.

I'm not going to call them yet because I'm still grumpy. If I call when I'm grumpy, I'm likely to get a brick-wall officious *^%#@^*%&*&#^I'm not going to call them yet because I'm still grumpy. If I call when I'm grumpy, I'm likely to get a brick-wall officious *^%#@^*%&*&#^$&*#$ person on the other end of the phone. I think that's how the universe works. If you put out anger you get a%$%#@^holes in return. The laws of the universe should take into account that sometimes when you are in a hurry to book a holiday you are likely to be stressed and people should just jolly well be nice to you anyway because you are under a lot of pressure.
amp;*#$ person on the other end of the phone. I think that's how the universe works. If you put out anger you get a%$%#@^holes in return. The laws of the universe should take into account that sometimes when you are in a hurry to book a holiday you are likely to be stressed and people should just jolly well be nice to you anyway because you are under a lot of pressure.

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1 comment:

  1. Anonymous8:22 AM

    nope doesn't work for me on Firefox either. you are right.

    ReplyDelete

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